Last updated: August 25, 2024
At CODEWAVE SOLUTIONS LLC, we are committed to providing high-quality software solutions to our clients. We understand that sometimes circumstances may change or expectations may not be met. This Refund Policy outlines the terms under which refunds may be granted for our services. By using our services, you agree to the terms of this Refund Policy.
1. Eligibility for Refunds
Refunds may be considered under the following conditions:
- Service Not Rendered: If a service that has been paid for in advance is not delivered as agreed, you may be eligible for a full or partial refund depending on the circumstances.
- Service Cancellation: If you choose to cancel a service before work has commenced, you may be eligible for a full refund. If the cancellation occurs after work has started, a partial refund may be issued based on the work completed up to the point of cancellation.
- Unsatisfactory Service: If you are not satisfied with the quality of the service provided, please contact us within 14 days of the service delivery. We will review your concerns and, if necessary, offer a remedy which may include a revision of the work or a partial refund.
2. Non-Refundable Conditions
Refunds will not be provided under the following conditions:
- Change of Mind: Refunds are not issued for a change of mind after a service has been delivered as agreed.
- Completed Services: Once a service has been fully completed and delivered, it is considered final, and refunds will not be issued.
- Delays Due to Client: Refunds are not provided for delays or non-performance caused by the client, including but not limited to delays in providing necessary information, materials, or feedback required to complete the service.
3. Requesting a Refund
To request a refund, please contact us at info@codewavesolutions.online with the following information:
- Your name and contact information.
- A detailed description of the service and the reason for your refund request.
- Any relevant supporting documents or evidence.
4. Refund Processing
Once we receive your refund request, we will review it and notify you of the status within 7 business days. If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.
5. Changes to This Refund Policy
CODEWAVE SOLUTIONS LLC reserves the right to modify this Refund Policy at any time. Changes will be posted on our website with a new effective date. We encourage you to review this policy periodically for any updates.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at:
P: +1 2138009168
E: info@codewavesolutions.online
Thank you for choosing CODEWAVE SOLUTIONS LLC. We are committed to ensuring your satisfaction with our services and will do our best to address any concerns you may have.